
A young man in a black polo shirt sat next to me at the local Starbucks where I relax while the little dog is at the groomer. His shirt was embroidered with the Starbucks logo and he was absorbed in some work on his laptop.
He knew a number of the baristas working that morning. After I listened in on a few of the conversations, I asked if he worked for the company. Austin introduced himself and explained that he was a district manager for a number of stores in the Jacksonville area. He had driven down to meet with another DM.
When I asked what his job entailed, he explained that he visited each of his dozen stores weekly. He’s been in this position for two years and really enjoyed the work. I asked how this store compared to those in his area. He said this was a very busy store, being right off the interstate. He didn’t know for sure, but guessed it grossed over $50,000 per week. Wow.
Austin asked if I came there often, and I explained that I hung out there while my dog as at the groomer. He asked me if I had tried the 1971 roast that had just been introduced. When I told him I hadn’t, he said, “Let me get you a sample.”
He brought back a small cup of coffee for me to try. It tasted fine, but wasn’t very strong. I don’t think the barista brewed it correctly because I’ve never had a weak cup of coffee there. Starbucks advertises it as a bold dark roast, and this cup wasn’t bold or dark. For a moment, I wanted to tell him it wasn’t very strong, but he looked like he was busy. So I just thanked him and got back to some writing, thankful for a little extra free coffee that morning.








