When we sat down at a table by the window in Bahama Breeze in the Orlando airport, I saw a QR code on the table. Interesting. I could scan, order, and pay right on my phone. Sweet. About five minutes later, when no server had come to our table, I decided to give it a try.
I scanned the code, brought up the menu, and started clicking boxes for our meals. Salad, fish tacos, drinks. Done. Easy-Peary. I clicked on the shopping cart to check out.
A message popped up. “A server must open a tab for this table to use virtual ordering.”
Wait a minute. I thought the purpose of this was to bypass the need to wait for a server. If a server had come to our table, I wouldn’t need to order online.
Finally someone did come over. Paola greeted us, saying, “I guess I’m your server.” There were very few servers working a couple dozen table, so she was hustling. She did a good job and I gave her a nice cash tip.
But hey, don’t tease me with a QR code if you’re only going to lead me to a dead end.
Waite for it... 