Tag: donuts

Posted in Food

Pressure and donuts

Posted on by William Douthwaite
Time to make the donuts!

We met our daughter at a Dunkin’ to bring her three daughters home for an overnight sleepover. Since we were there, why not take home some munchkins? The drive thru lane was clogged, so I said, “I’m just going to go inside to order.”

Inside, the place was hopping. It only took a few seconds for me to realize no one was going to be taking my order at the register, so I stepped up to the video kiosk and tapped in a twenty-five piece assorted munchkin order.

As I waited, I watched the crew efficiently handle a barrage of drive-thru, mobile, and walk-in orders. I was fascinated by a monitor over the drive- thru register that monitored greeting time, wait time, prep time, and delivery time. Some numbers were green (I assumed that was good), while other numbers were red (needs improvement). Every fifteen seconds or so, the screen would change to one that compared the performance of other Dunkin’ stores in the area.

This busy store was #12, about halfway down the list. I watched as the headset-wearing crew filled bags with donuts, made sandwiches, poured coffee and other drinks, lined up bags of food, and handed them out the window. The eight employees moved around each other and worked well together. I don’t know how they could have moved up in the standings. Maybe the other stores weren’t as busy?

The greeting time was immediate. Perfect score there. Order fulfillment? About a minute and a half. Red numbers. Pretty good if you ask me.

However, I waited eight minutes for my bag of munchkins. Had I stayed in the drive-thru lane, I would have been out of there in about four minutes. I knew that my wife and three granddaughters would be impatiently wondering what was taking so long.

But what could I do? I had already committed to the walk-up kiosk. Drive-thru is the priority. Get ’em in, and get ’em out as fast as you can. I could order on the app. They love that. Walk up to the register? Hello, boomer!

Posted in Food

A donut makes a run for it

Posted on by William Douthwaite

I noticed more trash than usual out for collection day today. A lot of bike week festivities meant a few extra bags and lots of recycling this week.

After tugging the dogs away from this stray donut, I snapped a few photos, wondering what the story is here. If you look closely, you’ll also see half a bagel trying to escape from a white kitchen trash bag.

I can imagine a shrill voice saying, “You said you were going to take care of the garbage!” A hungover dad stumbles down the driveway with brunch remnants. He doesn’t even notice the donut that bounces out onto the driveway. Even if he did, I doubt he’d pick it up. You’ll notice he couldn’t be bothered to pick up last Thursday’s local merchant newspaper.

This glazed bad boy will soon discover that life on the outside is treacherous. I didn’t let my dogs near it, but deer, cats, birds, dogs, and insects will be interested. Mom will probably nail it when she backs the car out of the driveway to take the kids to school. A gentle rain will melt it into the ground.

Whether consumed or discarded, a donut’s life is brief. Mama, don’t your babies grow up to be donuts.

Posted in Moments of grace

Enjoy the sprinkles

Posted on by William Douthwaite

I’ve learned a lot about living in the moment from my grandchildren. For the most part, their lives are all about right now. They have no calendar, no to-do list, no appointments, and no notifications.

A couple of the granddaughters live out this truth before my eyes at the donut shop. Their donut choice is always the same: pink icing with sprinkles. We sit at a table and they get to work.

While I would polish off a donut like that in four or five bites, they start with the sprinkles. They pick up and savor every sprinkle one by one. As you might imagine, this takes at least ten minutes.

Next comes the icing. There are two ways to do this. You can lick the icing off the top of the donut. Or you can put it in your mouth one finger full at a time. Either way, this step isn’t over until the donut has been completely de-iced. This will take another ten minutes.

Now it’s time for the donut itself. The proper way to do this is to take little bites all the way around the top of the donut. A few times around the donut and you’re done. Except for the icing around your mouth, and crumbs on you lap, the table, the chair and the floor.

The process takes at least thirty minutes. For those thirty minutes, though, nothing else matters. Time is immaterial. It’s just you and the donut, alone in the universe.

Will they always be slow, intentional eaters? Will they always savor every morsel? Or will they learn to wolf down a couple of donuts between the drive thru window and the interstate? Who knows.

It’s astounding…time is fleeting…unless you slow down to enjoy the sprinkles.